Frequently Asked Questions

General Questions

The ServiceSelect Vehicle Service Plan is a prepaid service plan that covers specific vehicle services over a set period. Customers can choose from 2-year, 3-year, or 4-year plans, each offering different levels of coverage.

Routine servicing is a requirement for all vehicles. Vehicles have several moving parts which require constant maintenance. Servicing your car may help retain its value and increase the longevity of the vehicle’s reliability. It also ensures your manufacturers or extended warranty remains valid.

The ServiceSelect Vehicle Service Plan is available for most models of vehicles. Speak with one of our representatives to find out if we cover you.

Service Plan Options and Details

Depending on the service plan you select, for details on service plans please contact one of our friendly advisors.

2-Year Plan: Includes one full service and one interim service.

3-Year Plan: Includes one full service and two interim services.

4-Year Plan: Includes one major service, one full service, and two interim services.

For a detailed list of what each service includes, please visit our website:

Services are performed by our authorised partners, Halfords and National Tyres.

Authorisation and Booking

Authorisation and Booking

To schedule a service, contact ServiceSelect to obtain a unique booking code. Provide this code to Halfords when booking your service.

Yes, you can avail services at any nationwide Halfords mechanic.


Customers can choose to pay the full amount upfront or via a 0% finance plan through our third-party payment provider, Premium Credit. Payments can be spread over 12-24 months via direct debit.

Yes, you can cancel your service plan within 14 days of purchase for a full refund, provided no service has been used. If you cancel after 14 days but before any service is used, a 20% cancellation fee will apply. The plan cannot be cancelled after any service has been used.

Any additional work outside the scope of the service plan will be billed directly to you by Halfords and must be paid at the time of service.

Service Execution

Pre-existing faults are not covered unless independent evidence suggests otherwise.

Plan Transfer and Modifications

Yes, you can transfer your service plan to a new vehicle, subject to pricing re-evaluation based on the new vehicle’s servicing requirements.

Changes to your plan, such as upgrades or downgrades, must be authorised by ServiceSelect and may result in a revised payment schedule.

For any queries or further information regarding your service plan, please contact our customer support at:


Feel free to reach out if you have any other questions or need further assistance!

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